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Terms of Use

Last updated: October 2026

These Terms of Use apply to the website at alvarapm.com and to the Alvara Owner Portal at owner.alvarapm.com (together, the “Services”), operated by [Alvara Property Management, LLC: confirm legal entity name] (“Alvara”, “we”, “us”). By using the Services you agree to these terms. If you do not agree, please do not use the Services.

1. Who can use the Owner Portal

The Owner Portal is available only to owners of properties managed by Alvara under a current management agreement, and to people an owner chooses to share access with. You must sign in with the email address we have on file for you. Access may end when your management agreement ends.

2. Your account and shared access

  • Keep your sign-in secure and do not share it. You are responsible for activity under your account.
  • If you give someone else access (for example an accountant or attorney), you are responsible for choosing who to share with and for removing access when it is no longer needed.
  • Tell us right away at info@alvarapm.com if you believe your account has been used without your permission.

3. Information in the Owner Portal

  • Information in the portal comes from our property management and accounting records and is provided for your convenience. Your monthly owner statements and your management agreement remain the official record. If anything differs, the statement and agreement control.
  • Rent payment dates show when a resident submitted a payment, not when the funds cleared our account. Rent can only be paid out to you after it has cleared.
  • Payouts are made as described in your management agreement. Estimated payout amounts are estimates and may change before the payout date.
  • Nothing in the Services is legal, tax or financial advice.

4. Acceptable use

Do not misuse the Services. This includes trying to access accounts or information that are not yours, interfering with the Services, or testing their security without our written permission. If you find a security issue, please report it to info@alvarapm.com and do not access or change other people’s information. We appreciate responsible reports.

5. Third-party services

The Services use third-party providers, including Google for sign-in and our property management software provider for payments and records. Your use of those providers may also be subject to their own terms and privacy policies.

6. Availability and changes

We work to keep the Services available and accurate but do not guarantee they will be uninterrupted or error-free. We may update the Services and these terms from time to time; the “Last updated” date shows the latest version. Continuing to use the Services after a change means you accept the updated terms.

7. Limitation of liability

To the fullest extent permitted by law, Alvara is not liable for indirect, incidental or consequential damages arising from your use of the Services. Nothing in these terms limits any rights or obligations under your management agreement.

8. Governing law

These terms are governed by the laws of the State of Michigan.

9. Contact

Alvara Property Management
Email: info@alvarapm.com
Phone: 313-221-8940